Articulo is 2359’s very own chatbot and voice bot product focused on automating enterprise workflows and processes through digitalising conversations and customer engagement. Deliver enhanced, immediate customer service with our AI-powered suite of solutions while you focus on scaling your business.

We worked with a private bank on a proof of concept for an AI-powered call assistant voice bot which aims to deliver round-the-clock, call-based customer service for its customers.

Intuiteam is a staff augmentation service turned product, enabling our clients to tap on a pool of tech talent from all over Southeast Asia to achieve their envisioned business outcomes. Conquer hiring freezes, overworked teams and tedious admin with an A-team of engineers to back up your projects.

With the consumer demand for easier, more direct ways to access their entertainment content, our OTT products come into the picture. 2359’s OTT apps can be deployed from idea conception to live in 4 months – on-demand, multiscreen, multiplatform, personalised, and complete with a kick-ass interface.

Understanding the end users is crucial to being able to fully represent their needs while strategising a feasible and scalable approach to the system. Our designers focus on lending users a voice at the table through ethnographic studies, user interviews and focus groups. With a better understanding of the problem, we ideate and iterate on potential solutions hand in hand with project stakeholders, validating the effectiveness of our solutions through further usability testing workshops.

Our experts first produce a clearly defined scope of work by evaluating the technical feasibility of the idea, ensuring it can be delivered within the stipulated time and highlight any potential risks to be mitigated. We conduct stringent code reviews in our weekly sprints, making sure every completed feature goes through rigorous manual testing by our professional engineers.

After you approve the finished product, we conduct dry runs to minimise hiccups during the actual deployment and run regular maintenances so your application is always up to date with the latest security patches, working fast to mitigate issues before they arise.

We use a hybrid of Agile and Waterfall (Agifall) process - involving an incremental development and release cycle to allow for early testing of the underlying hypothesis, enabling immediate iteration when required.